If you prefer not to locate a machine shop for the installation of your new sleeve, ProCycle offers cylinders with the 790 sleeve pre-installed. However, in order to sustain this program, we require the return of your cylinder as a 'core' to facilitate the installation of 790 sleeves in those cylinders for future availability. These installations are conducted in batches, and the sleeves are fitted into cylinders that have undergone professional cleaning and refurbishment to restore them to a condition comparable to new.
The installation of a sleeve within one of our cylinders incurs a labor installation fee of $199, which is included in the kit price. The core exchange can be managed in two distinct ways:
- You may ship your existing stock/current cylinder to us prior to the dispatch of the 790 cylinder kit. Upon receipt of your stock/current cylinder core in satisfactory* condition, we will promptly send the 790 cylinder kit directly to you.
- Alternatively, we can dispatch the 790 cylinder kit to you prior to receiving your core, subject to a core charge of $500, which is included in that kit price. This core charge will be reimbursed to your credit card upon receipt of your stock/current cylinder core in satisfactory* condition. Additionally, you have the option to receive the core charge refund as ProCycle Store Credit. Should you choose the store credit option, you will receive a $550 digital gift certificate, providing an extra $50 for purchasing any items available at ProCycle.
*All core cylinders must be in satisfactory condition prior to submission for a core exchange. It is imperative to conduct a thorough inspection of your cylinder, ensuring it does not exhibit any broken, cracked, or bent cooling fins, defective threads, or overall visual deficiencies. Damage to the inner sleeve is acceptable, as a new sleeve will be installed. Minor external dirt or grime is permissible since the cylinder will be subject to comprehensive cleaning. Failure to meet these conditions will result in the return of your cylinder without a refund of the core charge. For any inquiries regarding the condition criteria and acceptance of your cylinder core, please contact us via phone, text, or email prior to shipping.
Upon processing your order, we will promptly email you a Return Merchandise Authorization (RMA) number for the return of your existing cylinder. If you do not receive this email within one business day, please contact us via phone/text at 541-688-9543 or email returns@procycle.us to request it.
Please refrain from sending us your cylinder core without an RMA number, as we cannot guarantee a prompt and complete exchange or refund if this procedure is not followed correctly.