Many suppliers are experiencing HUGE increases in demand and Covid related supply chain delays.

The quickest way to get your item is to place your order now which guarantees your place in line.

Contact Us

Have a question? Need help with a product you purchased? Want some advice on the best parts for your bike?

Our knowledgeable team is here to help you!


For the quickest response please keep email questions simple and to the point. Inquiries with multiple questions are usually better served by phone.

Emails with multiple questions or requiring complicated explanations will be set aside and answered on a first come first serve basis.

For product questions, sales inquiries, or questions about a shipped package:

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We are available by phone during business hours

Monday to Friday
Pacific: 9:30am – 5pm
Mountain: 10:30am – 6pm
Central: 11:30am – 7pm
Eastern: 12:30pm – 8pm

For all inquiries including sales, shipping, product support, and returns:
+1 541-688-9543



Returns or other documents can be sent to us at:

ProCycle Inc.
1815 Main St STE F
Springfield OR 97477
United States

In Person:

On a trip and in need of parts? Come visit us in Springfield!

At this time we have made the decision to close our showroom to walk in customers and are taking all the precautions necessary to keep a clean and safe work environment.  Contactless pickup is available for call in and prearranged online orders, please call or email for details.

Monday: Noon - 5pm
Tuesday - Friday: 9:30am - 5pm